We reviewed your proof of identity, proof of address and selfie, but we haven’t been able to approve you for verification, yet. The good news is, your was accepted, however your proof of identity and selfie unfortunately were not. Typically this is an easy problem to correct so don’t worry.

Oof, there was an issue with your proof of ID.
We could not accept your proof of identification for the following reason(s):
Proof of ID does not meet our verification requirements - the images/scans cannot be accepted due to their quality, which does not meet UK AML standards. Please, submit separate scans/photos of both sides of your ID document without any compression, resizing and not altered or cropped in any graphic editor. You may use your mobile phone camera to take high-quality photos of your documents. They must also be submitted without resizing or compression.

Your Selfie wasn’t accepted for the following reason(s):
Please, provide us with a selfie of higher quality without any compression, resizing and not altered or cropped in any graphic editor. Make sure all document details are clearly visible. Thank you.

If you need a refresher so you can be 100% sure on how to become a verified member please click below.